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Training Feedback

Your Department

Training Clarity and Understanding

Was the training session clear and easy to understand?
Yes, completely
Somewhat
Not really
Not at all
Was the content presented in a way that was easy to follow and apply to your work?
Yes, completely
Somewhat
Not really
Not at all
Were the examples and practical exercises helpful in understanding business email etiquette?
Yes, very helpful
Somewhat helpful
Not helpful at all

General Feedback on Training Value

Do you see the value of this training for improving business communication within the company?
Yes, definitely
Somewhat
Not really
No
n your opinion, has this training helped improve efficiency and reduce unnecessary emails?
Yes, significantly
Somewhat
Not really
No

Need for Future Training

Would you be interested in additional training sessions covering other business skills?
Yes, definitely
Maybe
No
What other business skills do you think would benefit you and your team?

Business Etiquette Training 

This program is designed to strengthen our team’s ability to communicate clearly, efficiently, and professionally in both internal and external settings. By focusing on best practices in email management and workplace interactions, we aim to:

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  1. Enhance Email Effectiveness

    • Streamline searches and responses to ensure we handle essential emails promptly and accurately.

    • Minimize wasted time by reducing unnecessary emails and creating more concise messages.

  2. Foster Clarity and Organization

    • Encourage better inbox management so team members can quickly find and respond to important messages.

    • Promote informed decision-making by ensuring emails are properly read, understood, and addressed.

  3. Improve Professional Communication

    • Uphold a consistent standard of etiquette, tone, and style across all channels.

    • Build trust and rapport with colleagues and clients through clear, transparent, and respectful dialogue.

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By the end of this training, you’ll have the skills and frameworks to write, manage, and respond to emails more effectively, ultimately allowing you to focus on the messages that truly matter. Through this approach, we can all work more efficiently, keep each other well-informed, and maintain a high standard of professionalism in every interaction.

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© 2023 Gap Cognition, All Rights Reserved.

Michelle de Viliers Founder and Coach Michelle@gapcognition.com WhatsApp 072 241 4188

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